Terms of service

Thank you for shopping at Soulmonk! These Terms & Conditions ("Terms") outline the rules and regulations governing your use of our website https://mysoulmonk.com and the purchase of our products.

1. Acceptance of Terms:

By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access or use the website.

2. Orders and Payment:

You must be at least 18 years old or have parental/guardian consent to place an order.

We reserve the right to refuse any order you place.

Prices are subject to change without notice.

We will confirm your order by email.

Payment must be made by one of the methods listed on our website.

We reserve the right to cancel your order or suspend your account for any reason, including but not limited to payment issues or suspected fraudulent activity.

3. Shipping and Delivery:

Shipping costs and estimated delivery times will be displayed at checkout and are subject to change.

We are not responsible for delays in shipping caused by factors beyond our control (e.g., carrier delays, customs inspections).

Risk of loss and title for items purchased passes to you upon our delivery to the carrier.

4. Returns and Exchanges:

We accept returns and exchanges within 7 days of receipt.

Items must be returned unworn, unwashed, with tags attached, and in original packaging.

You are responsible for the cost of return shipping.

Refunds will be issued to the original payment method within 3-5 business days.

Exchanges are subject to availability.

Please see our Returns & Exchanges page for detailed instructions.

5. Intellectual Property:

All content on our website, including but not limited to text, graphics, logos, images, and designs, is the intellectual property of Soulmonk or its licensors. You may not use any of this content without our express written permission.

6. User Accounts:

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You are also responsible for all activity that occurs under your account.

7. Disclaimer:

Our website and products are provided "as is" and without warranties of any kind, express or implied. Soulmonk disclaims all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability:

Soulmonk will not be liable for any damages arising out of or related to your use of our website or products.

9. Governing Law:

These Terms shall be governed by and construed in accordance with the laws of India without regard to its conflict of law provisions.

10. Entire Agreement:

These Terms constitute the entire agreement between you and Soulmonk regarding your use of our website and the purchase of our products.

11. Changes to Terms:

We reserve the right to modify these Terms at any time. You are responsible for checking these Terms periodically for changes.

12. Contact Us:

If you have any questions about these Terms, please contact us at support@mysoulmonk.com.